A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page. Response times by authors can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided .
- Updates to ensure the item works
- Discretionary version updates
- Availability of the author of the item to provide item support
- Assistance with reported bugs and issues
- Availability of the author of the item
- Discretionary version updates